Top global asset-intensive industry leaders leverage Maximo enterprise asset management (EAM) solutions. Nine out of the ten largest utility companies trust Maximo to optimize assets and operate worldwide. Maximo does so much for small, medium and big organizations in various industries such as utilities, power generation, airports, automotive, aerospace and defence companies, for naming a few. Though, the continuous growth of these enterprises creates a challenging scenario when expecting the system to work flawlessly and fast.
Experiencing slow Maximo
“As an end-user, it's frustrating sometimes that the issues of performance get passed backwards and forwards between the various departments, i.e., app support, database, network teams each saying it is the others problem.”
“CU Estimate slowness, start center performance slowness.”
“Impact of queries, start centers, scripts, or workflow causing slowness.”
These Maximo's end-users testimonies are a small sample of their day-to-day challenges when working in a slow Maximo environment. On the other hand, the technical team in charge of solving the system issues has difficulty providing answers and solutions to such a complicated scenario.
Why is Maximo slow? This is a simple question with complex answers. Numerous causes with different levels of difficulty play a role in impacting the system's performance.
Detecting Maximo Performance Issues
As we mentioned before, this is a demanding endeavour even for the most skilled team. Many factors are involved in a flawed system, and providing a faultless Maximo performance is a titanic but not impossible task. The goal is that your system's organization runs smoothly and efficiently, even when it becomes more intricate with the software's user base growing, multiple integrations with other systems present, continuously adding new capabilities and more users.
How do the organizations face a continuously slow and faulty system? They need to closely and efficiently monitor the system. Our KDiT team listed the more common reasons why Maximo Performance degraded.
5 Reasons Why Maximo is Slow
The system's complexity adds additional difficulty to discovering why Maximo's performance is poor. Nevertheless, the most common reasons why Maximo's Performance is slow.
1. Organization expansion and large deployments. The more business, users, transactions, workflows and automation scripts and data, the more impact on the system workload capacity.
2. Insufficient maintenance and health check. Maximo needs to be constantly maintained and tuned for the best possible performance.
3. System Architecture and Application Server Configuration. The performance of Maximo depends not only on Maximo but also on WebSphere, a database, an operating system and a network.
4. Database Issues. The databases are susceptible to running low on space and fragmentation, depending on which version of your organization's DBMS product.
5. Need of Hardware Update. Maximo can run on older hardware and software. Though, robust workstations provide better performance.
Troubleshooting for slow Maximo Performance
IBM Best Practices for System Performance can be a starting point to detect Maximo's compromised performance issues. This document includes recommendations to monitor and tune the system environment. It contains detailed recommendations for troubleshooting the WebSphere Application Server Tuning, Database server tuning and maintenance, System Architecture and server configuration, Maximo Queries, and Network. It is available on the IBM Maximo website for free download.
The paper results from work in a lab test environment and needs to be adjusted to your organization's settings. Their creators recognize the
"greatest challenges are faced by those who deploy these products across large, global enterprises; this document has a special focus on improving performance in advanced enterprise configurations."
KDiT Performance Testing and Tuning Solution
This worthy effort by IBM employees and a core group of enterprise customers developing these guidelines is, as we mentioned before, a starting point for dealing with this hot issue. Companies have to dedicate many resources, time, and effort to keep up with the updates and upgrades and other technical and non-technical aspects that influence system performance.
Our Performance Testing solution [add link] focuses on identifying the main bottlenecks and critical points that most compromise performance in Maximo system. With a thorough assessment of the conditions of your current system and its integrated processes. Then, we use the assessment to build a realistic model for testing system performance with real tasks. The testing will expose performance bottlenecks in the system that need to be refined or removed. After tuning, we again evaluate the system's performance and show improvements backed by reportable data.
There are thousands of reasons your users are experiencing slowness with the Maximo system. Often it is difficult, if not impossible, to find and replicate the issue. Performance testing and tuning are essential to ensure that a system can handle all its required workload while maintaining optimal response.
Most of Maximo's environments are painfully slow.
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